Takes about ten minutes plus your bank's processing time. We send the bank details in your ticket so they're always current.
Steps
Our old macros list two different banks, so don't rely on details from an old email or a saved note. Ask for the current ones each time.
- Sign in at https://noc.versaweb.com and open a ticket in the billing department.
- Tell us the invoice number and that you want to pay by wire.
- Wait for our reply. It will include the beneficiary name and address, the bank, and the account, routing and SWIFT details, as appropriate for your country.
- Give those details to your bank exactly as written.
- Send the full invoice amount. Ask your bank whether you're paying its fee or ours, and make sure the amount we receive covers the invoice.
- Reply to the ticket with the wire confirmation, reference number, or a copy of the receipt.
- We match the payment to your invoice and mark it paid once the funds arrive.
If it didn't work
- Funds not in after a few business days? Reply to the ticket with the wire reference. International wires can take longer.
- Short by a bank fee? We'll tell you the balance owed in the ticket.
- Billing staff reply Monday to Friday, 9:00 AM to 5:00 PM Pacific.