Yes, we've accepted Bitcoin (BTC). It takes a ticket, because we verify each payment by hand.
Steps
Have the invoice number and the exact amount due. Check the amount in your invoice's currency before you convert it.
- Sign in at https://noc.versaweb.com and open a ticket in the billing department (see "How do I open a support ticket").
- Tell us the invoice number and that you want to pay with Bitcoin.
- Wait for our reply. We'll send the current Bitcoin address in the ticket. Always use the address from our ticket reply, not one from an old message or a saved note.
- Send the payment for the full invoice amount to that address.
- Reply to the same ticket with the transaction ID.
- We verify the payment on the blockchain and mark the invoice paid. You'll get the usual paid email.
If it didn't work
- Sent to a different address, or sent a different amount? Reply to the ticket right away with the transaction ID and we'll sort it out. Don't send a second payment first.
- Invoice still unpaid after you gave us the transaction ID? Reply to the ticket. Billing staff work Monday to Friday, 9:00 AM to 5:00 PM Pacific, so a weekend payment may be confirmed on Monday.
- Due date close? Open the ticket early. Bitcoin payments aren't instant to verify.