Takes about three minutes. Your invoice emails tell you the amount and the due date, and the portal does the rest.
Steps
Methods we have accepted: credit card, PayPal, bank wire, and Bitcoin by arrangement through a ticket. Which of these are open to you can depend on the service. If a method you want isn't on your invoice, ask us in a ticket.
- Sign in at https://noc.versaweb.com.
- Click Invoices in the menu (https://noc.versaweb.com/clientarea/invoices/).
- Click the unpaid invoice you want to pay.
- Check the invoice number, items, and total.
- If the invoice offers a payment method selector, choose your method.
- Click Pay now and finish the payment on the page that opens.
- Wait for the status on the invoice to change to Paid. Card and PayPal payments usually update on their own.
Good to know
- If a credit card is on file, we charge it on the due date and email you the invoice beforehand, so there's nothing to pay by hand.
- Bank wires and Bitcoin take longer to confirm. Update your ticket with the details once you've sent them. See "Wire transfer instructions" and "Pay with Bitcoin".
- Spot a mistake? Tell the billing department within 15 days of the invoice date.
If it didn't work
- Payment went through but the invoice still shows unpaid after an hour? Open a ticket with the invoice number and a receipt or transaction ID.
- Card declined? See "Update or replace the credit card on your account".
- Billing staff reply Monday to Friday, 9:00 AM to 5:00 PM Pacific.